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Address
Abs Technologies Limited
5 Brayford Square London, E1 0SG England
Email Us
contact@wilsonprize.com
Response Time
We aim to reply within one working day
Wilson Prize - Frequently Asked Questions (FAQ)
Have questions about entering our raffles, the charities we support, or how funds are distributed? Find the answers here and join us in making a meaningful impact while competing for exclusive prizes!
General Information
Q: What is the Wilson Prize?
A: Wilson Prize is a platform that gives you the chance to win luxury prizes while supporting meaningful charitable causes. Each month, you can take part in our prize draw and be in with a chance of winning experiences, products, or other exclusive rewards. Every draw also helps raise awareness and funding for selected partner charities.
Q: How does the Wilson Prize work?
A: You can enter the monthly prize draw online or for free by post. Every valid entry is recorded and treated equally, whether paid or free. At the end of each draw, a winner is selected at random using a secure random number generator developed by Wilson Prize to ensure fairness and transparency.
Participation
Q: Who can enter the Wilson Prize draws?
A: To enter, you must be at least 18 years old and a legal resident of the United Kingdom. Please see the full Terms and Conditions for more details.
Q: How do I enter a draw?
A: You can enter online by purchasing a ticket or by sending a free postal entry. Please refer to the Free Postal Entry guidelines on our website.
Q: Are there any restrictions on who can enter?
A: Yes, certain individuals, including employees of Wilson Prize and related entities, are not eligible. Check the Terms and Conditions for a complete list.
Winnings and Prizes
Q: How are winners selected?
A: Each participant entry, whether paid or free, is assigned a unique identifier in our secure database. At the end of the draw period, a winner is randomly selected using a random number generator (RNG) developed by Wilson Prize, which follows industry best practices to ensure fairness. This process ensures that every entry has an equal and fair chance of winning.
Q: How will I know if I have won?
A: Winners are notified via the contact details provided when entering. Notifications are typically sent within 7 days of the draw.
Q: Can I exchange a prize for cash?
A: Prizes are awarded as specified and cannot be exchanged for cash unless stated otherwise.
Free Postal Entry
Q: How do I enter for free by post?
A: You must first create an online account and then send a postal entry with your full name, address, email (matching your account), and the title of the prize draw. Please follow the detailed instructions available on our Free Postal Entry page.
Q: Is free postal entry treated the same as a paid entry?
A: Yes, all entries have an equal chance of winning, regardless of the entry method.
Account and Data
Q: How do I create a Wilson Prize account?
A: Visit wilsonprize.com and click ‘Sign Up’. Follow the prompts to create your account and verify your email.
Q: How can I update my personal details?
A: Log in to your Wilson Prize account and visit the ‘My Account’ section to update your information.
Payment and Donations
Q: What payment methods are accepted?
A: We accept major credit and debit cards, as well as cryptocurrency payments through our secure payment gateway.
Q: Do I need to pay to enter?
A: No. You can enter each prize draw for free by using our postal entry option. Full instructions are provided on our Free Postal Entry page. Paid and free entries are treated equally.
Q: Does part of my entry help support charity?
A: Yes. Each draw is linked with a registered charity, and a portion of the proceeds helps support their ongoing work. The specific charity and impact details are shared on the prize page each month.
Technical Support
Q: I am having trouble with the website, what can I do?
A: Please clear your browser cache and try again. If the issue persists, contact our support team at contact@wilsonprize.com.
Q: How can I contact support for help?
A: Reach out via email at contact@wilsonprize.com or use the ‘Contact Us’ form on our website.
Legal and Compliance
Q: Are the draws regulated?
A: Yes, the Wilson Prize operates in compliance with UK Gambling Commission guidelines applicable to charity prize draws.
Q: Where can I find the full Terms and Conditions and Privacy Notice?
A: Both documents are available on our website under the ‘Legal’ section.
Winners and Promotion
Q: Will my name or image be used if I win a prize?
A: Yes, winners may be asked to participate in publicity activities associated with the draw. By participating, you agree that Wilson Prize can use your name, likeness, and any statements made for marketing and promotional purposes. This usage will be in line with our Terms and Conditions and Privacy Notice, and your explicit consent will be obtained during the prize claim process.
Q: Can I opt out of being featured as a winner?
A: Yes, if you are selected as a winner and do not wish to be featured, please inform us when claiming your prize. We will respect your preferences regarding the use of your personal information.
Company and Legal Information
Q: Who operates the Wilson Prize?
A: Wilson Prize is the trading name of ABS Technologies Limited, a private limited company registered in England and Wales with company number 16153263. The registered office is located at 5 Brayford Square, London, E1 0SG, England.
Q: How can I verify the legitimacy of Wilson Prize?
A: Wilson Prize operates as a charity prize draw platform and follows UK Gambling Commission guidelines applicable to charity prize draws. You can check the company details on the Companies House website using the company number 16153263.